Returns & Exchanges

We want you to love your Solgaard gear, which is why we offer a 30-day return window for all unused products in their original packaging. If your purchase doesn't meet your travel needs, we'll help you find a better fit or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, we will provide a prepaid shipping label via email to ensure your return is tracked and handled securely by our carriers.

• 3.
  Pack Your Gear

  Place the items in their original protective packaging and boxes to prevent damage during transit, ensuring all tags and accessories are included.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, we will issue a refund to your original payment method within 7 to 10 business days.